[General Terms] [Web Design] [Abuse Policy]
Terms of Service
Throughout this page, Centurian.net Limited will be referenced as Centurian.net
General terms and conditions
Server use
Centurian.net reserves the right to refuse service and /or access to its servers to anyone.
Centurian.net do not allow any of the following content to be stored on its servers:
Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any UK legislation.
Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Centurian.net.
Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.
Support
We will endeavour to provide a continuous high quality service. If you experience problems with your service, you should consult our support website: http://support.centurian.net/.
Please note we may require suspension of some of our services for short scheduled periods to carry out maintenance or repair to our services.
Reselling of services
All hosting accounts are to be used by the primary owner only, and do not allow the holders to resell, store or give away web-hosting services of their website to other parties.
Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads.
Unlimited use policy
High bandwidth usage: Centurian.net offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, Centurian.net may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, Centurian.net reserves the right to impose the High Resource User Policy for the consideration of all customers.
Database usage
If you exceed the limits on our database products (MS SQL and MySQL) then we will automatically charge you for the additional space you use at our current prices. For example if you have a 150MB database and 200MB is in use at any point during a month then we will charge for the extra 150MB (currently £75 for MySQL) in that month.
High resource use policy
Resources are defined as bandwidth, processor utilization or disk space.
Centurian.net may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available, Centurian.net reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby Centurian.net continues hosting the website for an additional fee.
Payment policy
Accounts remaining unpaid after 30 days from the date of the invoice will be deemed to be in default until such time as full payment is received. Centurian.net will at its discretion, disable or remove websites and other files for any client in default of payment. Such disabling or removal of material will not relieve clients of their obligation to pay any outstanding charges. For all accounts in default, Centurian.net reserves the right to charge incremental interest at the rate of 1% per day of the incrementing outstanding balance. For all accounts in default, Centurian.net may send reminder letters every seven days until such time as the debt has been paid. These letters may incur a charge of £10.
Cheque's returned unpaid due to insufficient funds will incur a service charge of £25. If an account remains unpaid after 56 days of the date of the invoice, then Centurian.net will commence legal proceedings to recover the debt. The client will be held liable to all costs incurred by Centurian.net in recovering the debt.
Cancellation and refunds
Centurian.net reserves the right to cancel any service at any time. Hosting and promotion services are non-refundable. Web design costs may be refunded at Centurian.nets' discretion and dependant upon work completed so far. If a customer contravenes Centurian.nets' terms of service, a refund will not be issued in the event of a cancellation.
Customers may cancel their account at any time. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation.
Cancellation of services, such as Centurian.nets' hosting and maintenance of websites, must be requested in writing. Telephone or email requests for termination of services will not be accepted. Centurian.net will require a minimum of 7 days notice of termination. If for any reason (except breach of UK laws by the website owner) Centurian.net have to terminate a service such as hosting, we will give 7 days notice of our intention to terminate the account.
Once hosting and supplements have been configured and set up by Centurian.net, no hosting refunds can be issued.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold Centurian.net harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Centurian.net, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Centurian.net against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with a Centurian.net server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from a Centurian.net server.
Disclaimer
Centurian.net will not be responsible for any damages your business may suffer. Centurian.net makes no warranties of any kind, expressed or implied for services we provide. Centurian.net does not back up your data/website unless it is placed on a load balanced server, and whilst every attempt would be made in the unlikely event of any corruption or hardware failure, Centurian.net cannot guarantee to be able to replace lost data. It is the clients responsibility to keep backups of any web files, emails or databases. Centurian.net disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Centurian.net and its employees. Centurian.net reserves the right to revise its policies and terms at any time.
Please note: by signing up for any of our services you
agree to be bound by all Centurian.net terms and conditions.
